Returns & Exchanges

At The Indus Valley, we strive to ensure your kitchen is equipped with the finest healthy cookware. If you are not completely satisfied with your purchase, you can initiate a return or exchange within 15 days of delivery provided the items are unused and in original packaging.

Return Process

• 1.
  Initiate Request

  Visit our Returns Portal and enter your order ID and email address to select the items you wish to return or exchange.

• 2.
  Quality Check Preparation

  Ensure the cookware is cleaned, unused, and packed securely in its original box with all tags and accessories included.

• 3.
  Pickup and Inspection

  Our logistics partner will collect the package from your doorstep, and the items will undergo a quality inspection at our warehouse.

• 4.
  Refund Processing

  Once the return is approved, your refund will be credited to the original payment method or as store credit within 7-10 business days.